{"id":9459,"date":"2025-05-21T05:11:44","date_gmt":"2025-05-21T05:11:44","guid":{"rendered":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/?page_id=9459"},"modified":"2025-05-21T05:20:06","modified_gmt":"2025-05-21T05:20:06","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/?page_id=9459","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9459\" class=\"elementor elementor-9459\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41d6164 e-flex e-con-boxed e-con e-parent\" data-id=\"41d6164\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\n\t\t<div class=\"elementor-element elementor-element-6ca6ecf6 elementor-widget elementor-widget-text-editor\" data-id=\"6ca6ecf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h3 class=\"wp-block-heading\">1. <strong>Definitions<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u201cWe\u201d \/ \u201cUs\u201d \/ \u201cOur\u201d<\/strong>: Refers to [Your Company Name], the supplier of medicines and medical products.<\/li>\n\n<li><strong>\u201cYou\u201d \/ \u201cCustomer\u201d<\/strong>: Any individual, healthcare professional, or organization purchasing from us.<\/li>\n\n<li><strong>\u201cPOM\u201d<\/strong>: Prescription Only Medicine.<\/li>\n\n<li><strong>\u201cMHRA\u201d<\/strong>: Medicines and Healthcare products Regulatory Agency.<\/li>\n\n<li><strong>\u201cGDP\u201d<\/strong>: Good Distribution Practice, applicable to the storage and transport of medicines.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">2. <strong>Regulatory Licencing and Compliance<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 We operate in accordance with the following:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>MHRA WDA(H) license<\/strong> (for wholesale dealers)<\/li>\n\n<li><strong>GPhC pharmacy registration<\/strong> (for pharmacies)<\/li>\n\n<li>Compliance with <strong>Human Medicines Regulations 2012<\/strong><\/li>\n\n<li>Adherence to <strong>GDP<\/strong> and <strong>GPhC Standards for Registered Pharmacies<\/strong><\/li>\n\n<li>Storage and transport monitored under regulated conditions (e.g., cold chain for temperature-sensitive drugs)<\/li>\n<\/ul>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0All staff involved in handling or dispensing medicines are trained to UK professional standards.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">3. <strong>Use of Our Services<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 By placing an order, you:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Confirm that you are legally eligible to buy medicines in the UK.<\/li>\n\n<li>Agree not to misuse, redistribute or export medicines in breach of UK law.<\/li>\n\n<li>Understand that misuse of our services can lead to permanent banning and legal action.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">4. <strong>Prescriptions and Medical Suitability<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>All prescriptions must be issued by a UK-registered prescriber (GMC\/NMC\/GPhC or other approved bodies).<\/li>\n\n<li>Prescriptions are subject to verification. We may contact the prescriber to validate authenticity.<\/li>\n\n<li>Orders for POMs will be reviewed by a pharmacist who may contact you to verify suitability.<\/li>\n\n<li>We may reject prescriptions that raise red flags (e.g., repeat frequency, dosage errors, missing information).<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">5. <strong>Pharmacist Supervision<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Our pharmacy team supervises the sale and supply of medicines. We reserve the right to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Delay or cancel any order pending pharmacist approval<\/li>\n\n<li>Request additional health information<\/li>\n\n<li>Refuse supply where professional judgement indicates risk<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">6. <strong>Product Information<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Information provided on our site or packaging is for <strong>guidance only<\/strong>.<\/li>\n\n<li>Always read the <strong>Patient Information Leaflet (PIL)<\/strong>.<\/li>\n\n<li>Speak to a healthcare professional if unsure about any treatment.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">7. <strong>Ordering and Payment<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Orders can only be placed via our official website or authorised sales agents.<\/li>\n\n<li>Full payment is required before dispatch.<\/li>\n\n<li>Orders may be held or cancelled if:\n<ul class=\"wp-block-list\">\n<li>Fraud is suspected<\/li>\n\n<li>Medicines are restricted or unavailable<\/li>\n\n<li>Regulatory limits are breached (e.g., maximum purchase quantities for P-meds)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">8. <strong>Delivery Policy<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Orders are dispatched only after pharmacist approval and stock verification.<\/li>\n\n<li>Deliveries are made using licensed carriers (temperature-controlled where needed).<\/li>\n\n<li>Delivery times are estimates. Delays may occur due to regulatory review or supply shortages.<\/li>\n\n<li>We are not responsible for delays outside our control (e.g. courier issues, strikes, severe weather).<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">9. <strong>Returns, Cancellations and Faulty Goods<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Due to health and safety:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Medicines cannot be returned or refunded<\/strong> once dispatched, except if faulty, recalled, or incorrect.<\/li>\n\n<li>Cancellations can only be accepted <strong>before dispatch<\/strong>.<\/li>\n\n<li>Contact us within 48 hours of delivery if:\n<ul class=\"wp-block-list\">\n<li>The package is damaged<\/li>\n\n<li>The wrong item was delivered<\/li>\n\n<li>An item is missing or defective<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">10. <strong>Controlled Drugs<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0For Schedule 2\u20135 Controlled Drugs:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>A valid original paper prescription may be required.<\/li>\n\n<li>You may need to sign for delivery.<\/li>\n\n<li>Storage and destruction of controlled substances must follow Home Office guidelines.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">11. <strong>Medical Advice Disclaimer<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>We do not provide personalised medical advice unless via a licensed pharmacist.<\/li>\n\n<li>You must not rely solely on website content for diagnosis or treatment.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">12. <strong>Limitation of Liability<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>We shall not be liable for any indirect, special, or consequential damages.<\/li>\n\n<li>Our liability for faulty goods shall be limited to the cost of the product.<\/li>\n\n<li>We are not liable for health outcomes resulting from inappropriate medicine use.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">13. <strong>Data Protection and Confidentiality<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>We follow <strong>UK GDPR<\/strong> standards.<\/li>\n\n<li>Your personal and medical data is stored securely and only shared where legally or clinically required.<\/li>\n\n<li>For more, see our [Privacy Policy].<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">14. <strong>Anti-Fraud and Security<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 We employ:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>SSL encryption<\/li>\n\n<li>3D Secure payments<\/li>\n\n<li>Fraud monitoring tools<\/li>\n<\/ul>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Fraudulent orders will be reported to the relevant authorities.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">15. <strong>Governing Law and Jurisdiction<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 These Terms are governed by the laws of <strong>England and Wales<\/strong>.<br \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Any dispute will be handled exclusively by the courts of England and Wales.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">16. <strong>Changes to These Terms<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 We may amend these Terms and Conditions at any time. Updates will be posted on our website with a new effective date. Continued use constitutes acceptance.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\">17. <strong>Contact Details<\/strong><\/h3>\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 For any queries or support:<\/p>\n\n<p><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 [Your Company Name]<\/strong><br \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Registered Address:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0[Business address]<br \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Email: [<a>support@example.com<\/a>]<br \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Phone: [Customer service number]<br \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 MHRA\/WDA\/GPhC No: [If applicable]<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Definitions 2. Regulatory Licencing and Compliance \u00a0 \u00a0 \u00a0 \u00a0 We operate in accordance with the following: \u00a0 \u00a0 \u00a0 \u00a0 \u00a0All staff involved in handling or dispensing medicines are trained to UK professional standards. 3. Use of Our Services \u00a0 \u00a0 \u00a0 \u00a0 By placing an order, you: 4. Prescriptions and Medical Suitability [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9459","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/index.php?rest_route=\/wp\/v2\/pages\/9459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9459"}],"version-history":[{"count":4,"href":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/index.php?rest_route=\/wp\/v2\/pages\/9459\/revisions"}],"predecessor-version":[{"id":9467,"href":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/index.php?rest_route=\/wp\/v2\/pages\/9459\/revisions\/9467"}],"wp:attachment":[{"href":"https:\/\/crazy-chaum.87-106-68-3.plesk.page\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}